Legal notice

Legal Notice

Last updated: 14 September 2026

This page identifies the trader behind airvex.shop and how to contact us for legal, commercial, or consumer-rights matters. It complies with the disclosure obligations under EU Directive 2000/31/EC on electronic commerce, EU Directive 2011/83/EU on consumer rights, and the Polish Act on Provision of Services by Electronic Means (Ustawa o świadczeniu usług drogą elektroniczną).

Trader Information

Trading name: AirVex

Legal name of trader: Stanisław Turczak (sole proprietor / jednoosobowa działalność gospodarcza)

Business address: ul. Generała Tadeusza Kutrzeby 54a 52-213 Wrocław Poland

Tax identification number (NIP): PL8993060051

Business registration number (REGON): 544877957

VAT number: PL8993060051 (registered VAT payer in Poland)

Central Register (CEIDG): registered in the Polish Central Register and Information on Economic Activity (CEIDG)

Contact email: airvex.shop@gmail.com

Contact phone: +48 662 183 583

Nature of the Business

AirVex is an online retailer selling consumer wellness products, primarily the AirVex Pro anti-snoring mouthpiece, direct to consumers in the United Kingdom.

We ship most orders through an international fulfilment partner based in mainland China. AirVex is the seller of record for every order.

Orders placed through airvex.shop are governed by our Terms of Service, Privacy Policy, Shipping Policy, Return Policy, and (where applicable) Subscription Terms.

Not a Medical Device

AirVex Pro is a consumer wellness aid, not a medical device. It is not intended to diagnose, treat, cure, or prevent obstructive sleep apnea or any other medical condition. See our Terms of Service, section 3, for full details.

Consumer Complaints

If you have a complaint about a product or an order, please email us first at airvex.shop@gmail.com with your order number and a description of the issue. We aim to reply within 1–2 business days and to resolve complaints as quickly as possible.

Alternative Dispute Resolution and Regulators (United Kingdom)

If we cannot resolve your complaint directly:

Data Protection

Our processing of personal data is described in full in our Privacy Policy. To exercise your rights under UK data protection law, email airvex.shop@gmail.com. You can complain to the UK Information Commissioner's Office at ico.org.uk.

As AirVex is established in Poland, our data processing is also supervised by the Polish President of the Personal Data Protection Office (Prezes UODO) at uodo.gov.pl.

Applicable Law

Sales from airvex.shop are governed by the laws of Poland, with the mandatory consumer protection laws of the United Kingdom preserved. See our Terms of Service, section 21, for details.

Contact

For any legal, commercial, or regulatory matter, email airvex.shop@gmail.com